• PRE-PRODUCTION SAMPLE & PAPER PROOF CHARGES: First time orders for the following require a pre-production sample:

• - Orders over $1,670 (r).
• - Embroidery orders.
• - Products with a PMS match request.

Pre-production sample charges are $25.00(v) per product, plus product price, plus freight. (The $25.00(v) charge and the product price will be waived for orders over $5,000(z) for the first sample only). A free paper proof is included with all pre-production samples. A paper proof charge of $12.50(v) will apply to all other orders. To help expedite your order, pre-production samples are shipped via overnight freight, unless otherwise specified. In some cases, sample, proof and freight charges may appear on a separate invoice from your production order.

• OVERRUNS & UNDERRUNS: Orders are considered complete with a 5% overrun or under run. There is a 3% charge for exact quantities. Overruns are shipped with order unless otherwise specified. Shortages will not be re-done.

• VARIANCES: Variances in weight, size, and imprint location of ± 5% are considered to be within acceptable manufacturing tolerances. This may account for decorated images not being 100% centered. Product colors may vary from one dye lot to the next.

• EMBROIDERY DIGITIZATION CHARGES: $75(v) for up to 8,000 stitches. Over 8,000 stitches, add $10.00(v) per thousand. NOTE: Due to the high pile of terry cloth, nearly all customer-supplied digitized designs require complete re-digitizing. Exact PMS color matching is not guaranteed due to limited selection of thread colors.

• EMBROIDERY PRICES INCLUDE: Up to 8000 stitches. There are additional running charges of $0.40(v) per thousand for embroidery over 8000 stitches. For second location on same product, add $5.00 (r) for up to 8,000 stitches.