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First, a word on delivery times….
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For first time
orders, all delivery times are from the time your paper proof or
pre-production sample is
approved. Prior to you receiving your proof, other procedures must
occur. By providing detailed, correctly submitted purchase orders,
your order is certain to be produced flawlessly, without hassle.
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For re-orders, delivery times
are from the day after we receive your purchase order.
ORDER CHECKLIST
Check
your order against our checklist. If all of the accurate
information is included, you're in great shape! Click
here to download pdf version of this
checklist for future reference.
All orders
(Distributors only)
¨
“Bill to” Address and complete contact information, including phone
and fax numbers.
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STAY IN THE LOOP – PROVIDE YOUR EMAIL ADDRESS so we can update you
with
tracking
information when your order ships.
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Complete Ship to Address for a) pre-production proof and b) production
order, if
different.
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Shipping Instructions
¨ Ship
Date/Method/Account Number
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Special packaging or shipping instructions (polybagging, palletization,
etc.)
Screenprint Orders
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Item number
¨
Description
¨
Quantity
¨
Item color
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Imprint color
¨
Imprint location (Click to view options)
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Correct price
¨
Screen Charges
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FOR GOLF TOWEL ORDERS ONLY: Hanging options
Embroidery Orders
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Item number
¨
Description
¨
Quantity
¨
Item color
¨
Thread colors
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Embroidery location (Click to view options)
¨
Correct price
¨
Embroidery Digitization Charges
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FOR GOLF TOWEL ORDERS ONLY: Hanging options
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Lettering font (monogramming only)
Woven
Towel Orders (Simba or Spa Towels)
¨
Item
number
¨
Description
¨
Quantity
¨
Item
color (for body of towel and top/bottom borders)
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Correct price
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Set Up
Charges
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Excel
spreadsheet with names (for personalized towels only)
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Lettering font
¨
FOR
GOLF TOWEL ORDERS ONLY: Hanging options
Pre-Production
Samples…are required on first time orders if they are:
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Over $2,000.00(r)
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Embroidered products
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Require a PMS
Pre-production
sample charges are $25.00(v) per product, plus product price, plus
freight. The $25.00(v) charge and the product price will be waived for
orders over $6,250(v) for the first sample only). A free paper proof
is included with all pre-production samples. A paper proof charge of
$12.50(v) will apply to all other orders. To help expedite your order,
pre-production samples are shipped via overnight freight, unless
otherwise specified. In some cases, sample, proof and freight charges
may appear on a separate invoice from your production order.
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